The Onboarding Advisor serves as the primary liaison between engagement teams, clients, and KYC Operations to enhance the client onboarding experience
Job Summary
The Onboarding Advisor serves as the primary liaison between engagement teams, clients, and KYC Operations to enhance the client onboarding experience.
This role requires deep knowledge of AML/CFT policies to guide clients and teams through the KYC process while ensuring all regulatory requirements are met.
The position involves acting as a conduit to simplify requests for administrators and clients while taking ownership of time charging for accurate management information.
Matching Summary
The Onboarding Advisor serves as the primary liaison between engagement teams, clients, and KYC Operations to enhance the client onboarding experience.
Skills & Requirements
Must-have
Understanding of KYC and AML risk implications
Experience managing client relationships and risk
Ability to escalate issues and work to KPIs
Nice-to-have
Knowledge of compliance monitoring processes
Strong communicator with ability to influence change
Digital thinking to suggest technology solutions
Key Requirements
AML certificate or similar relevant qualifications