Senior Administrator, Entitlements

Royal Bank of Canada

Putrajaya, Malaysia
Base: not specified; bonus/equity: performance bas...
Supervision of daily operational deliverables
Processing and validation of corporate/income events
Adherence to sla and operational procedures
RBC Investor Services Malaysia supports 10 countries across three time zones with a 24/5 operational capability to enhance global scalability and service quality

Job Summary

  • RBC Investor Services Malaysia supports 10 countries across three time zones with a 24/5 operational capability to enhance global scalability and service quality.
  • The Senior Administrator, Entitlements is responsible for supervising daily processing activities, ensuring accuracy, timely reconciliation, and compliance with service level agreements while supporting team development.
  • Employees benefit from a comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, competitive compensation, world-class financial services training, and a collaborative culture that values initiative and hard work.

Matching Summary

RBC Investor Services Malaysia supports 10 countries across three time zones with a 24/5 operational capability to enhance global scalability and service quality.

Salary

Base: Not specified; Bonus/Equity: Performance based bonuses; Benefits: Flexible benefits and competitive compensation

Skills & Requirements

Must-have

  • Supervision of daily operational deliverables
  • Processing and validation of corporate/income events
  • Adherence to SLA and operational procedures
  • Reconciliation and query resolution
  • Client service and teamwork
  • Operational risk escalation
  • Shift work including late hours

Nice-to-have

  • Adaptability
  • Teamwork and collaboration
  • Attention to detail
  • Initiative
  • Coaching and training skills
  • Process improvement mindset
  • Networking with sub-custodians and internal departments

Key Requirements

  • Experience in global custody or related financial institution
  • At least 1+ years relevant experience
  • Good written and verbal communication skills
  • Investment Operations Certificate (IOC) qualifications

Work Rights

Not specified

Tailored Resume

Cover Letter