The Operations Director role at a leading healthcare company in South Africa involves overseeing the Homecare operations, focusing on enhancing customer satisfaction and operational efficiency. Ideal candidates should have 8-10 years of experience in operations management, particularly in customer service and supply chain, and strong leadership skills
Job Summary
The Operations Director will be accountable for the safe and reliable running of all Homecare operations in South Africa, encompassing Customer Service, Field Service, and Supply Chain functions.
The incumbent must ensure alignment with the Be Act Engage program to leverage HR performance and improve the satisfaction of patients and healthcare professionals.
This role requires working closely with commercial teams to support sales growth while maintaining strict adherence to corporate policies and regulatory standards.
Matching Summary
Match Score: 85
The Operations Director role at a leading healthcare company in South Africa involves overseeing the Homecare operations, focusing on enhancing customer satisfaction and operational efficiency. Ideal candidates should have 8-10 years of experience in operations management, particularly in customer service and supply chain, and strong leadership skills.
Skills & Requirements
Must-have
8-10 years Operations Management experience
Customer Service and Field Service leadership
Supply Chain and Inventory Management expertise
Asset and Maintenance Management knowledge
South African Labour Relations Act knowledge
Preventive and corrective maintenance methodologies