Lead Solution Engineer | Pubsec | Service Cloud

SALESFORCE

Deep technical knowledge in contact centre technology
Experience with ccaas platforms
Proficiency in ai and automation
Salesforce is the #1 AI CRM, driving customer success through innovation

Job Summary

  • Salesforce is the #1 AI CRM, driving customer success through innovation.
  • The role involves promoting Service Cloud value to C-level executives and IT stakeholders.
  • Salesforce offers a collaborative culture that supports employee growth and wellbeing.

Matching Summary

Salesforce is the #1 AI CRM, driving customer success through innovation.

Skills & Requirements

Must-have

  • Deep technical knowledge in contact centre technology
  • Experience with CCaaS platforms
  • Proficiency in AI and automation

Nice-to-have

  • Familiarity with Field Service Management
  • High energy and curiosity
  • Ability to work in fast-paced environment

Key Requirements

  • Experience with SIP, RTP, and troubleshooting
  • Salesforce certifications are highly desirable
  • Ability to travel up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter