Technical Support Engineer - Portuguese Speaking

Salesforce

Dublin, Ireland
**
Fluency in portuguese and english
Degree or diploma in computing/stem
Programming abilities in java, python, or javascript
** Salesforce is seeking a Technical Support Engineer fluent in Portuguese for their Dublin office. The role involves providing technical assistance, troubleshooting issues, and ensuring customer satisfaction within a collaborative team environment. **

Job Summary

  • The role involves owning the complete end-to-end customer support experience for Salesforce Service Cloud.
  • Candidates must be fluent in Portuguese and English to provide immediate technical assistance to customers.
  • The position requires troubleshooting complex technical issues involving Apex, Visualforce, and Lightning Web Components.

Matching Summary

Match Score: 75

** Salesforce is seeking a Technical Support Engineer fluent in Portuguese for their Dublin office. The role involves providing technical assistance, troubleshooting issues, and ensuring customer satisfaction within a collaborative team environment. **

Skills & Requirements

Must-have

  • Fluency in Portuguese and English
  • Degree or Diploma in Computing/STEM
  • Programming abilities in Java, Python, or JavaScript
  • Knowledge of HTML, XML, API, and SQL
  • Experience troubleshooting Salesforce integrations

Nice-to-have

  • Previous technical support experience
  • Salesforce certification or Trailhead Ranger status
  • Familiarity with multi-tenant computing architectures
  • Experience with Eclipse IDE and ANT
  • Knowledge of firewalls and web servers

Key Requirements

  • Degree or Diploma in Computing/STEM
  • Fluency in Portuguese language
  • Ability to read code in Java, PHP, Python, Ruby, .NET, JavaScript, or Perl

Work Rights

Not specified

Tailored Resume

Cover Letter