Consumer Experience Specalist

AdventHealth

Orlando, Florida, United States
Base: $35,585.98 - $56,937.60; bonus/equity: not s...
Not specified (assumed onsite due to location)
2+ years consumer experience representative
Strong verbal and written communication skills
Fluent with microsoft office 365
AdventHealth is seeking a Consumer Experience Specialist in Orlando, Florida, to enhance consumer engagement through data analysis and the development of training materials. The ideal candidate will possess strong communication skills, experience in customer service, and a proactive approach to improving consumer experiences

Job Summary

  • Join a community that believes in the wholeness of each person and serves to uplift others in body, mind, and spirit.
  • The role involves analyzing data inputs to develop first-in-class services and experiences while preparing learning materials.
  • Employees receive benefits from day one including medical, dental, vision insurance, and 4 weeks of 100% paid parental leave.

Matching Summary

Match Score: 75

AdventHealth is seeking a Consumer Experience Specialist in Orlando, Florida, to enhance consumer engagement through data analysis and the development of training materials. The ideal candidate will possess strong communication skills, experience in customer service, and a proactive approach to improving consumer experiences.

Salary

Base: $35,585.98 - $56,937.60; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life, Disability, PTO, 403-B, Paid Parental Leave

Skills & Requirements

Must-have

  • 2+ years consumer experience representative
  • Strong verbal and written communication skills
  • Fluent with Microsoft Office 365

Nice-to-have

  • Call center or telephone customer service experience
  • Electronic Health Record system experience
  • Intermediate project management tools proficiency

Key Requirements

  • High School Grad or Equivalent required
  • Associate or Bachelor's degree preferred
  • 2+ years experience as consumer experience representative

Work Rights

Not specified

Tailored Resume

Cover Letter