Order Taker - Room Service F/h

Four Seasons

Cap Ferrat, , FR
Telephone order taking
Customer service and communication
Hotel software proficiency
You will be the first point of contact for Room Service, ensuring each order is taken, transmitted, and followed up with precision to guarantee a smooth and personalized guest experience

Job Summary

  • You will be the first point of contact for Room Service, ensuring each order is taken, transmitted, and followed up with precision to guarantee a smooth and personalized guest experience.
  • Join the prestigious Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, and enjoy numerous benefits including career advancement opportunities, free or discounted stays, company health insurance, and quality meals.
  • The role requires close collaboration with kitchen, service, and floor teams to ensure excellent service delivery and guest satisfaction.

Matching Summary

You will be the first point of contact for Room Service, ensuring each order is taken, transmitted, and followed up with precision to guarantee a smooth and personalized guest experience.

Skills & Requirements

Must-have

  • Telephone order taking
  • Customer service and communication
  • Hotel software proficiency
  • Coordination with kitchen and service teams
  • Multilingual communication

Nice-to-have

  • Attention to detail
  • Positive attitude and team spirit
  • Diplomacy and listening skills
  • Experience in luxury hospitality

Key Requirements

  • Fluent in French and English
  • Experience in luxury hotel industry
  • Proficiency with Micros and Opera hotel software
  • Third language is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter