Xfinity Retail Service Associate

Sky (Comcast)

Centennial, CO, United States
Base: $19.31; bonus/equity: eligible for bonus; be...
Mobile activations and customer education
Troubleshoot device or service issues
Customer support for mobile products
This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile

Job Summary

  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.
  • Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need when it matters most.

Matching Summary

This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.

Salary

Base: $19.31; Bonus/Equity: Eligible for Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Troubleshoot device or service issues
  • Customer support for mobile products
  • Handle operational priorities
  • Provide white-glove customer experience

Nice-to-have

  • Enthusiastic learner and advocate
  • Win as a team through collaboration
  • Own the customer experience
  • Foster and support a culture of inclusion

Key Requirements

  • High School Diploma / GED
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter