Director, Fraud Queue Leader

capitalone.co.uk

Anytown, DE, US
Base: $187,300 - $235,100; bonus/equity: performan...
Aml-fraud casework oversight
Operational excellence in investigations
Risk-based financial crime detection
Direct and oversee investigative operations, controls, and teams responsible for AML-Fraud casework, ensuring timely, accurate, and defensible decisioning aligned with regulatory expectations

Job Summary

  • Direct and oversee investigative operations, controls, and teams responsible for AML-Fraud casework, ensuring timely, accurate, and defensible decisioning aligned with regulatory expectations.
  • Drive operational efficiency and throughput by establishing and overseeing scalable processes, directing the management of investigative queues to optimize throughput, ensure risk-based prioritization, and minimize backlogs.
  • Lead, mentor, and develop investigative team managers, fostering deep expertise in complex fraud and AML typologies, promoting a high-performance and accountable culture.

Matching Summary

Direct and oversee investigative operations, controls, and teams responsible for AML-Fraud casework, ensuring timely, accurate, and defensible decisioning aligned with regulatory expectations.

Salary

Base: $187,300 - $235,100; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • AML-Fraud casework oversight
  • Operational excellence in investigations
  • Risk-based financial crime detection
  • Suspicious Activity Reporting (SAR) decisioning
  • Control and governance environment

Nice-to-have

  • Proactive risk evolution
  • Continuous improvement culture
  • High-performance accountable culture
  • Data analytics for trend identification

Key Requirements

  • Bachelor’s Degree or military experience
  • At least 10 years of experience in financial crime compliance
  • At least 7 years of people management experience
  • Direct experience overseeing end-to-end case lifecycle
  • Demonstrated accountability for SAR reporting processes

Work Rights

Not specified

Tailored Resume

Cover Letter