Product Ops

Data Placement

Londrina, Brazil
On-site
Interface with partners
Translate technical requirements
Create training materials
Data Placement is seeking a Product Ops professional in Londrina, Brazil, focusing on integrating partner solutions into their IoT platform. The ideal candidate should have a multidisciplinary profile, strong communication skills, and the ability to translate technical requirements for diverse audiences

Job Summary

  • Ensure partner solutions are seamlessly integrated into our ecosystem, acting as the key translator of technical requirements to Engineering.
  • Create materials and conduct training for internal teams and clients, and provide Level 3 technical support for partner solutions.
  • Identify integration bottlenecks and suggest improvements based on feedback and ticket analysis to drive continuous improvement.

Matching Summary

Match Score: 85

Data Placement is seeking a Product Ops professional in Londrina, Brazil, focusing on integrating partner solutions into their IoT platform. The ideal candidate should have a multidisciplinary profile, strong communication skills, and the ability to translate technical requirements for diverse audiences.

Skills & Requirements

Must-have

  • Interface with partners
  • Translate technical requirements
  • Create training materials
  • Level 3 technical support
  • Analyze integration bottlenecks

Nice-to-have

  • Resilience and creativity
  • Thoughtful actions and empathy
  • Transparency and teamwork

Key Requirements

  • Experience with Product Ops, Technical Support L2/3, Solutions Engineering, or Technical Implementation
  • Basic knowledge of APIs (REST) and technical documentation
  • Experience with documentation tools (Notion, Confluence)
  • Experience with ticketing tools (Jira)

Work Rights

Not specified

Tailored Resume

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