We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients
Job Summary
We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients.
The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients.
Skills & Requirements
Must-have
Technical Project Manager experience
SAAS product implementation
Enterprise client experience
Global environment experience
Client issue resolution
Process improvement
Problem-solving ability
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Empathy and shared enthusiasm
Familiarity with SQL/NoSQL databases
HR Tech industry knowledge
Key Requirements
+3 years experience as a team lead
+4 years hands-on SAAS implementation experience
Experience in software delivery environment
Experience with configurations and integrations
Experience working in a SAAS company
Ability to handle day-to-day work challenges confidently
Resilient in the face of constraints
Ability to interact professionally with diverse stakeholders