Front Desk Customer Service ( GCE O Levels / 1 Yr Exp / Immediate)

CAREERNEXUS PTE. LTD.

Singapore, Singapore
Handle gst refund applications
Manage lost and found cases
Process smart-card applications
The role involves organizing and overseeing customer service operations with a primary focus on customer satisfaction

Job Summary

  • The role involves organizing and overseeing customer service operations with a primary focus on customer satisfaction.
  • Responsibilities include handling Goods and Service Tax Refunds, Smart-Card applications, and managing Lost and Found cases.
  • Candidates must ensure prompt resolution of customer problems while gathering feedback to enhance service standards.

Matching Summary

Match Score: 75

The role involves organizing and overseeing customer service operations with a primary focus on customer satisfaction.

Skills & Requirements

Must-have

  • Handle GST refund applications
  • Manage lost and found cases
  • Process smart-card applications
  • Resolve customer complaints efficiently
  • Gather customer feedback for improvement

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to uphold service standards
  • Experience in department store environment

Key Requirements

  • Minimum GCE O Level qualification
  • At least 1 year of customer service experience
  • Good communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter