Customer Service Specialist With Dutch Or Flemish

Johnson & Johnson MedTech

Prague, Czechia
**
Customer service operations
Case management systems salesforce.com
Enterprise systems jd edwards
** Johnson & Johnson MedTech is seeking a Dutch or Flemish-speaking Customer Service Specialist to join their hybrid team in Prague. The role involves handling customer orders, inquiries, and case management, focusing on providing exceptional customer service and support. **

Job Summary

  • At Johnson & Johnson, we believe health is everything and are uniquely positioned to innovate across the full spectrum of healthcare solutions to profoundly impact health for humanity.
  • The customer service specialist is responsible for processing and investigating customer cases, orders, returns, credits, debits, and billing transactions to provide excellent customer service and experience.
  • This role requires coordinating activities on behalf of customers across internal departments and external providers while ensuring service levels are met using systems like Salesforce.com and JD Edwards.

Matching Summary

Match Score: 75

** Johnson & Johnson MedTech is seeking a Dutch or Flemish-speaking Customer Service Specialist to join their hybrid team in Prague. The role involves handling customer orders, inquiries, and case management, focusing on providing exceptional customer service and support. **

Skills & Requirements

Must-have

  • Customer service operations
  • Case management systems Salesforce.com
  • Enterprise systems JD Edwards
  • Fluency in Dutch or Flemish and English
  • Order processing and billing investigations
  • Excellent written and verbal communication skills

Nice-to-have

  • Excellent time management skills
  • Ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Strong interpersonal and planning skills
  • Proficient in MS Office

Key Requirements

  • Experience in customer service or related area
  • University degree or equivalent experience
  • Fluency in Dutch or Flemish and English

Work Rights

Not specified

Tailored Resume

Cover Letter