We are seeking a skilled and dedicated Desktop Support Technician to provide technical support in a fast-paced trading environment in our Tokyo Branch
Job Summary
We are seeking a skilled and dedicated Desktop Support Technician to provide technical support in a fast-paced trading environment in our Tokyo Branch.
Key responsibilities include maintaining stability of trading systems, managing incident response, supporting global IT projects, and overseeing IT operations continuity.
Fluency in Japanese and English professional proficiency are mandatory, and experience in financial services with knowledge of trading platforms is highly valued.
Matching Summary
We are seeking a skilled and dedicated Desktop Support Technician to provide technical support in a fast-paced trading environment in our Tokyo Branch.
Skills & Requirements
Must-have
Desktop support in trading environment
Troubleshooting Windows and Mac OS
Support for trading platforms
Incident response and escalation
User access and network management
Fluency in Japanese and English
Nice-to-have
Experience with virtualization technologies
Scripting for automation
Strong communication and interpersonal skills
Ability to multitask in high-pressure environment
Vendor relationship management
Key Requirements
4+ years desktop support experience
Experience in trading or financial services
BCP knowledge highly preferred
Diploma or certification in IT or equivalent experience
Fluency in Japanese and English professional proficiency