Technical Support Engineer - Performance And Availability

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
2+ years in customer support engineering
Experience with enterprise software
Strong fundamentals in operating systems
Workday is committed to operational excellence and customer focus

Job Summary

  • Workday is committed to operational excellence and customer focus.
  • The role involves diagnosing and troubleshooting complex software issues.
  • Team culture emphasizes integrity, empathy, and collaboration.

Matching Summary

Workday is committed to operational excellence and customer focus.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2+ years in customer support engineering
  • experience with enterprise software
  • strong fundamentals in operating systems

Nice-to-have

  • familiarity with scripting languages
  • experience with monitoring tools
  • understanding of cloud concepts

Key Requirements

  • Bachelor’s degree in Computer Science or related field
  • experience with ticketing systems
  • understanding of XML, REST, JSON

Work Rights

Not specified

Tailored Resume

Cover Letter