Desktop Support Analyst

Manchester City Council

Manchester, GB
On-site
Microsoft products, operating systems and applications
Troubleshooting and repairing hardware and software issues
Microsoft intune, entra, and active directory
The ICT Service supports over 9,000 users of PCs, laptops, meeting room equipment, mobile phones and tablets across the Manchester City Council network and remotely

Job Summary

  • The ICT Service supports over 9,000 users of PCs, laptops, meeting room equipment, mobile phones and tablets across the Manchester City Council network and remotely.
  • We are looking for an enthusiastic and committed person to join our team.
  • We offer a generous holiday allowance, a buzzing pension, enhanced parental and carers leave, and brilliant perks.

Matching Summary

The ICT Service supports over 9,000 users of PCs, laptops, meeting room equipment, mobile phones and tablets across the Manchester City Council network and remotely.

Skills & Requirements

Must-have

  • Microsoft products, operating systems and applications
  • Troubleshooting and repairing hardware and software issues
  • Microsoft Intune, Entra, and Active Directory
  • Cloud-based endpoint management
  • Existing right to work in the UK

Nice-to-have

  • Customer focused specialist technical service
  • Support delivery of technical projects
  • Develop, design and implement customer-focused solutions

Key Requirements

  • 3 years' history for references
  • ITIL qualified or willing to complete
  • BPSS clearance required
  • Full UK driving licence preferred

Work Rights

Must have existing right to work in the UK

Tailored Resume

Cover Letter