Service Advisor Assistant

Hendrickkiaofconcord

Charleston, South Carolina, USA
Not specified
Customer service
Vehicle check-in
Service scheduling
Hendrick Honda of Charleston is seeking a Service Advisor Assistant to support customer service operations within their automotive service department. The role involves greeting customers, documenting service needs, scheduling appointments, and assisting in the service process while maintaining high customer satisfaction standards

Job Summary

  • Responsible for identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Assists Service Advisor by working with customer and technician to identify required maintenance, may advise customers on necessary and recommended services, and may offer additional services and repairs.
  • The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.

Matching Summary

Match Score: 75

Hendrick Honda of Charleston is seeking a Service Advisor Assistant to support customer service operations within their automotive service department. The role involves greeting customers, documenting service needs, scheduling appointments, and assisting in the service process while maintaining high customer satisfaction standards.

Skills & Requirements

Must-have

  • Customer service
  • Vehicle check-in
  • Service scheduling
  • Basic mechanical knowledge
  • Microsoft Office skills

Nice-to-have

  • Servant leadership
  • Teamwork through trust
  • Commitment to customer enthusiasm
  • Accountability at all levels
  • Continuous improvement mindset

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of experience
  • Automotive or customer service experience
  • Valid Driver's License
  • Intermediate computer skills

Work Rights

Not specified

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