Technical Support

EML

Melbourne, Australia
Fully remote
Second-level technical support
Troubleshooting complex technical issues
Strong technical knowledge of desktop hardware
As part of our diverse team, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team, you will help make a positive impact on someone’s life every day.
  • You will provide a single point of contact for customers, delivering timely restoration of normal service.
  • EML is committed to maintaining a workplace where everyone feels valued and respected.

Matching Summary

As part of our diverse team, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • Second-level technical support
  • Troubleshooting complex technical issues
  • Strong technical knowledge of desktop hardware

Nice-to-have

  • Excellent communication skills
  • Customer service orientation
  • Flexible and adaptable work style

Key Requirements

  • Minimum 3 years’ hands-on experience
  • Full Australian working rights
  • ITIL v4 certification essential

Work Rights

Not specified

Tailored Resume

Cover Letter