Customer Support Specialist

PEXA

Melbourne, Australia
On-site
Multi-channel support management
Salesforce crm proficiency
Problem-solving and troubleshooting
This role delivers exceptional first-line support to customers in the digital property settlement industry

Job Summary

  • This role delivers exceptional first-line support to customers in the digital property settlement industry.
  • The position involves resolving customer queries via email and phone while guiding users through platform processes.
  • Employees benefit from a supportive hybrid work setup with hands-on training during the first eight weeks.

Matching Summary

This role delivers exceptional first-line support to customers in the digital property settlement industry.

Skills & Requirements

Must-have

  • Multi-channel support management
  • Salesforce CRM proficiency
  • Problem-solving and troubleshooting

Nice-to-have

  • Empathetic communication style
  • Fast-paced environment adaptability
  • Stakeholder collaboration skills

Key Requirements

  • Comfortable working across multiple systems
  • Ability to manage competing priorities

Work Rights

Not specified

Tailored Resume

Cover Letter