Customer Journey Expert - Product Management Ii

282

Marnix, Netherlands
Fully remote
Customer journey design expertise
Business lending domain knowledge
Stakeholder collaboration skills
The role involves designing processes that meet user experience requirements while adhering to regulatory, data, and risk standards within the business lending domain

Job Summary

  • The role involves designing processes that meet user experience requirements while adhering to regulatory, data, and risk standards within the business lending domain.
  • You will act as a process expert to translate bank strategy into concrete initiatives, liaising with developers to ensure business needs are accurately implemented in IT solutions.
  • The position offers autonomy to organize work flexibly, participate in challenging projects, and access courses and trainings for personal growth within an agile environment.

Matching Summary

The role involves designing processes that meet user experience requirements while adhering to regulatory, data, and risk standards within the business lending domain.

Skills & Requirements

Must-have

  • Customer journey design expertise
  • Business lending domain knowledge
  • Stakeholder collaboration skills
  • Data analysis capabilities
  • Process improvement initiative

Nice-to-have

  • Entrepreneurial attitude and initiative
  • Innovative mindset challenging trends
  • Strong affinity with data management
  • Excellent communication adaptability
  • Experience with Pega Software tools

Key Requirements

  • Master or Bachelor degree with relevant experience
  • Fluent in English and Dutch or French
  • Knowledge of business lending products recommended

Work Rights

Not specified

Tailored Resume

Cover Letter