Commensurate with education + experience; not spec...
Fully remote
Bachelor's degree in management or healthcare
3 years healthcare revenue cycle experience
Strong problem-solving and critical thinking skills
The University of Arkansas for Medical Sciences is seeking a Patient Relations Representative for its Smart Care department. This fully remote position requires strong communication and problem-solving skills, and offers a range of benefits including health plans, retirement contributions, and educational discounts
Job Summary
The Smart Care Patient Relations Representative coordinates and enhances access to care for UAMS employees while ensuring complete confidentiality.
The role involves facilitating appointment coordination, responding to patient concerns, and documenting interactions accurately in patient experience systems.
UAMS offers comprehensive benefits including medical, dental, vision plans, retirement matching up to 10%, and education discounts for staff dependents.
Matching Summary
Match Score: 85
The University of Arkansas for Medical Sciences is seeking a Patient Relations Representative for its Smart Care department. This fully remote position requires strong communication and problem-solving skills, and offers a range of benefits including health plans, retirement contributions, and educational discounts.
Salary
Commensurate with education and experience; Not specified; Benefits eligible position
Skills & Requirements
Must-have
Bachelor's degree in Management or Healthcare
3 years healthcare revenue cycle experience
Strong problem-solving and critical thinking skills
Excellent telephone etiquette skills
Proficiency with Windows operating system
Nice-to-have
Experience with CRM systems
Empathy and service recovery skills
Ability to multi-task effectively
Knowledge of virtual visit platforms
Key Requirements
Bachelor's degree plus 3 years experience OR High School diploma plus 7 years experience
Proof of legal authority to work in the United States
Annual TB Screening and Criminal Background Check required
Work Rights
Must have proof of legal authority to work in the US