Customer Success Manager

Bloomreach

Czechia
On-site
2-4 years b2b saas experience
Online retail or e-commerce analytics background
End-to-end client relationship ownership
Bloomreach is seeking a Customer Success Manager to join their Client Services Team in Czechia. The ideal candidate will be proactive and possess 2-4 years of experience in B2B SaaS, particularly in online retail or marketing analytics, and will work closely with a portfolio of approximately 20 clients to drive strategy and growth

Job Summary

  • The role involves acting as a trusted advisor to a portfolio of approximately 20 customers while driving strategy and growth.
  • Candidates must possess the ability to understand complex business models quickly and identify crucial KPIs for decision-making.
  • Bloomreach offers a culture of freedom with flexible working hours, virtual-first operations, and paid volunteer days.

Matching Summary

Match Score: 85

Bloomreach is seeking a Customer Success Manager to join their Client Services Team in Czechia. The ideal candidate will be proactive and possess 2-4 years of experience in B2B SaaS, particularly in online retail or marketing analytics, and will work closely with a portfolio of approximately 20 clients to drive strategy and growth.

Skills & Requirements

Must-have

  • 2-4 years B2B SaaS experience
  • Online retail or e-commerce analytics background
  • End-to-end client relationship ownership
  • Analytical concepts and KPI identification skills
  • English working proficiency

Nice-to-have

  • Experience in media or advertising agency
  • Knowledge of personalization and A/B testing
  • Russian language proficiency
  • French, Italian, or Spanish language skills
  • Proactive independent work style

Key Requirements

  • 2–4 years of work experience
  • Experience in B2B SaaS online retail/e-commerce
  • Working proficiency in English

Work Rights

Not specified

Tailored Resume

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