$64,000.00-$161,000.00; not specified; medical, de...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Montclair Acura is seeking an Automotive Service Advisor for their Verona, NJ location. The ideal candidate should have previous experience in a similar role, strong customer service skills, and a basic understanding of automotive mechanics
Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Keeping customer informed of service specials, completion times and service expenses.
Matching Summary
Match Score: 85
Montclair Acura is seeking an Automotive Service Advisor for their Verona, NJ location. The ideal candidate should have previous experience in a similar role, strong customer service skills, and a basic understanding of automotive mechanics.
Salary
$64,000.00-$161,000.00; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Maintaining customer records
Communicating needs between customer and technician
Nice-to-have
Team player focused on customer service
Basic mechanical understanding of automobiles
Key Requirements
Previous Service Advisor experience preferred
Prior experience as an automotive technician a plus