Yale University Art Gallery is seeking a Visitor Services Assistant to provide exceptional customer service and administrative support within the Gallery. The role involves welcoming guests, managing inquiries, and handling front-of-house operations, requiring strong organizational and communication skills
Job Summary
Act as the Gallery’s front-line ambassador, engaging proactively with visitors, addressing their needs, and delivering superior customer service.
Handle sales at the museum store and assist with online orders, inventory, stocking, and shipments.
Supervise and train front desk student staff and keep accurate records of daily visitor attendance.
Matching Summary
Match Score: 85
Yale University Art Gallery is seeking a Visitor Services Assistant to provide exceptional customer service and administrative support within the Gallery. The role involves welcoming guests, managing inquiries, and handling front-of-house operations, requiring strong organizational and communication skills.
Salary
$31.83
Skills & Requirements
Must-have
Front-line ambassador for the gallery
Deliver superior customer service
Handle sales at the museum store
Communicate gallery information effectively
Maintain organized information desk
Work weekends required
Nice-to-have
Art history knowledge preferred
Active listening and empathy
Positive attitude and patience
Adaptability and cultural awareness
Key Requirements
Six years related work experience or equivalent combination of education and experience