Assistant M&e Operations Manager

Royal London

Southampton, United Kingdom
Guest care
Team supervision
Service delivery
Support the M&E Operations Manager in leading a service programme that ensures the guest experience is truly engaging

Job Summary

  • Support the M&E Operations Manager in leading a service programme that ensures the guest experience is truly engaging.
  • Implement SOPs to ensure consistent and high-quality service delivery, while also conducting regular training sessions to familiarise team members with the hotel’s service standards and products.
  • We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are.

Matching Summary

Support the M&E Operations Manager in leading a service programme that ensures the guest experience is truly engaging.

Skills & Requirements

Must-have

  • guest care
  • team supervision
  • service delivery
  • SOP implementation
  • revenue posting
  • inventory management

Nice-to-have

  • friendly hands-on approach
  • creative problem-solving
  • positive attitude
  • team engagement

Key Requirements

  • Manual Handling adherence
  • Data Protection adherence
  • Health and Safety adherence

Work Rights

Not specified

Tailored Resume

Cover Letter