Itops / Observability Engineer

The Ohio State University

Columbus, OH, US
Hybrid
4 years it operations experience
Enterprise monitoring tools scom splunk solarwinds
Incident triage and alert response
The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability of enterprise IT systems in a NOC-style environment

Job Summary

  • The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability of enterprise IT systems in a NOC-style environment.
  • This role requires strong troubleshooting skills to triage incidents, manage tickets, and escalate issues using established operational procedures.
  • Candidates must have at least 4 years of experience in IT operations with hands-on exposure to platforms like SCOM, Splunk, and cloud-native monitoring solutions.

Matching Summary

The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability of enterprise IT systems in a NOC-style environment.

Skills & Requirements

Must-have

  • 4 years IT operations experience
  • Enterprise monitoring tools SCOM Splunk SolarWinds
  • Incident triage and alert response
  • Linux and Windows environment support
  • ServiceNow or Jira ticket workflows

Nice-to-have

  • 24/7 shift-based NOC environment experience
  • ITIL-aligned incident management practices
  • Alert tuning and dashboard optimization skills
  • Cloud-native monitoring Azure AWS
  • Strong analytical skills with Excel

Key Requirements

  • Bachelor's degree or equivalent combination
  • Minimum 4 years of IT operations experience
  • Experience with distributed system monitoring

Work Rights

Not specified

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