Customer Care Specialist Sr

Prime Therapeutics

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Base: $19.23 - $28.85; bonus/equity: not specified...
Strong typing proficiency
Knowledge of hipaa regulations
Ability to multi-task
The Senior Customer Care Specialist is responsible for delivering exceptional support to members and providers

Job Summary

  • The Senior Customer Care Specialist is responsible for delivering exceptional support to members and providers.
  • This role serves as a subject matter expert for complex issues, ensuring accurate and timely resolution.
  • Prime Therapeutics is committed to building a diverse workforce and encourages candidates from all backgrounds to apply.

Matching Summary

The Senior Customer Care Specialist is responsible for delivering exceptional support to members and providers.

Salary

Base: $19.23 - $28.85; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong typing proficiency
  • Knowledge of HIPAA regulations
  • Ability to multi-task

Nice-to-have

  • Experience with Genesys technology
  • Mentoring new staff
  • Comfortable with change

Key Requirements

  • High school diploma or GED
  • 2 years customer service experience
  • Familiarity with medical terminology

Work Rights

Not specified

Tailored Resume

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