IT Support Engineer I, Ops Tech Solutions (OTS)

Amazon

Hebron, KY, US
Not specified; benefits: comprehensive healthcare ...
On-site
Network engineering and troubleshooting
Data cabling and systems administration
Troubleshoot problems without defined sops
Amazon is seeking an IT Support Engineer I for its OpsTech Solutions team in Hebron, KY. The role involves providing technical support for hardware and software, troubleshooting issues, and ensuring infrastructure reliability, all while working in a dynamic and casual environment

Job Summary

  • The role involves providing high-quality support for computer hardware, operating systems, and enterprise application software within Amazon's global IT operations.
  • Candidates must be capable of troubleshooting straightforward problems that lack defined standard operating procedures while ensuring system availability during production hours.
  • Amazon offers competitive compensation including comprehensive healthcare benefits starting on Day 1, a matching 401(k) program, and up to 20 weeks of paid parental leave.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Engineer I for its OpsTech Solutions team in Hebron, KY. The role involves providing technical support for hardware and software, troubleshooting issues, and ensuring infrastructure reliability, all while working in a dynamic and casual environment.

Salary

Not specified; Benefits: Comprehensive healthcare starting Day 1; Matching 401(k); Up to 20 weeks paid parental leave

Skills & Requirements

Must-have

  • Network engineering and troubleshooting
  • Data cabling and systems administration
  • Troubleshoot problems without defined SOPs
  • Lift up to 49lbs during shifts
  • Stand and walk for 12-hour shifts

Nice-to-have

  • Self-motivated individual with ownership mindset
  • Ability to deviate from standard practices
  • Experience managing local technical projects
  • Willingness to travel up to 25% of time

Key Requirements

  • Physical ability to move up to 49lbs
  • Availability for 12-hour shifts
  • Willingness to travel up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter