The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service
Job Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service.
Responsibilities include processing transactions, balancing cash drawers, managing account origination, and assisting members through various service channels including drive-through windows.
Candidates must demonstrate SECU's Core Values and complete the Credit Union's Core Module Program within 12 months of hire as a condition of employment.
Matching Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
Compliance with credit union policies and regulations
Proficiency in computer keyboard and telephone operations
Nice-to-have
Bachelor's degree or CCUE Certification
Experience with CXone system
Knowledge of financial advisory products
Positive attitude toward members and teammates
Aptitude for developing member trust and confidence
Key Requirements
High school diploma or GED required
Completion of Core Module Program within 12 months
Preferred: Bachelor's degree or CCUE Certification