Experience in letter of credit collections guarantees
The role involves day-to-day management of process service delivery and serving as a technical operational expert for client queries
Job Summary
The role involves day-to-day management of process service delivery and serving as a technical operational expert for client queries.
Candidates will be responsible for monitoring workflows, ensuring task closure within SLAs, and spearheading process improvement initiatives.
The company offers comprehensive benefits including gender-neutral parental leaves, child care assistance reimbursement, and sponsorship for industry certifications.
Matching Summary
The role involves day-to-day management of process service delivery and serving as a technical operational expert for client queries.
Skills & Requirements
Must-have
Understanding of ICC trade rules UCP URC
Knowledge of legal credit operational risks
Experience in Letter of Credit Collections Guarantees
Ability to work late night shifts
Strong oral and written communication skills
Nice-to-have
CDCS Certification is an added advantage
Flexible to learn multiple products processes
Proactive risk identification and mitigation
Effective delegation and team supervision skills
Key Requirements
Adequate understanding of ICC commissioned trade rules
Good understanding of legal credit and operational risks