QA & Partner Success Manager

LAWGORITHM PRIVATE LIMITED

Singapore, Singapore
**
2+ years qa or customer success experience
Design test plans for legal ai outputs
Coordinate uat with enterprise partners
** LAWGORITHM PRIVATE LIMITED is seeking a QA & Partner Success Manager to ensure high-quality outputs from their legal AI technology and manage relationships with enterprise trial partners. The ideal candidate will have a background in quality assurance or customer success, strong analytical and communication skills, and experience with QA tools and APIs. **

Job Summary

  • This role serves as the critical bridge between the technology team and enterprise trial partners to ensure high-quality legal AI outputs.
  • The successful candidate will own the quality assurance process by designing comprehensive test plans and maintaining a benchmark suite of over 500 trap questions.
  • You will manage the full pilot partner lifecycle from onboarding and API integration through User Acceptance Testing to production adoption.

Matching Summary

Match Score: 75

** LAWGORITHM PRIVATE LIMITED is seeking a QA & Partner Success Manager to ensure high-quality outputs from their legal AI technology and manage relationships with enterprise trial partners. The ideal candidate will have a background in quality assurance or customer success, strong analytical and communication skills, and experience with QA tools and APIs. **

Skills & Requirements

Must-have

  • 2+ years QA or customer success experience
  • Design test plans for legal AI outputs
  • Coordinate UAT with enterprise partners
  • Experience with Jira, TestRail, Postman
  • Strong analytical and communication skills

Nice-to-have

  • Mandarin language proficiency
  • Background in legal tech or SaaS
  • Familiarity with PDPA compliance
  • NPS/CSAT tracking experience

Key Requirements

  • Singapore Citizen or Permanent Resident status required
  • 2+ years experience in QA, customer success, or technical account management
  • Proficiency in English (written and verbal)

Work Rights

Singapore Citizen or PR required

Tailored Resume

Cover Letter