Client Experience Leader, Commercial Risk - Middle Market

The Baldwin Group

Not specified in the job description.
High level of technical insurance knowledge
Minimum 5 years leadership experience
Agency management system proficiency
The Baldwin Group is seeking a Client Experience Leader for their Commercial Risk division, responsible for enhancing client experiences and leading a team to meet business goals. The ideal candidate should possess strong technical insurance knowledge, leadership skills, and a commitment to delivering high-quality service

Job Summary

  • The Client Experience Leader leads, mentors, coaches, hires, develops and evaluates a team of colleagues to ensure world-class service delivery.
  • This role is responsible for identifying key performance measurables that contribute to the overall growth, profitability, and innovation of the group.
  • The position requires maintaining all licenses as required by the State Department of Insurance to provide consultation in states where the firm functions.

Matching Summary

Match Score: 85

The Baldwin Group is seeking a Client Experience Leader for their Commercial Risk division, responsible for enhancing client experiences and leading a team to meet business goals. The ideal candidate should possess strong technical insurance knowledge, leadership skills, and a commitment to delivering high-quality service.

Skills & Requirements

Must-have

  • High level of technical insurance knowledge
  • Minimum 5 years leadership experience
  • Agency Management System proficiency

Nice-to-have

  • Strong verbal and written communication skills
  • Excellent Microsoft Office Suite proficiency
  • Ability to foster high morale environment

Key Requirements

  • Minimum 5 years related experience in service industry
  • Leadership capacity experience required
  • State Department of Insurance licenses maintained

Work Rights

Not specified

Tailored Resume

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