You will guide customers in designing modern customer journeys across the entire platform, from initial concept to go-live
Job Summary
You will guide customers in designing modern customer journeys across the entire platform, from initial concept to go-live.
You will analyze requirements, model business processes, and translate them into technical solution designs for Sales, Service, or Marketing.
You will implement solutions within Salesforce, leveraging the full potential of the platform and integrating innovative features like Einstein AI and Data Cloud.
Matching Summary
You will guide customers in designing modern customer journeys across the entire platform, from initial concept to go-live.
Skills & Requirements
Must-have
Salesforce platform expertise
Customer journey design
Business process modeling
Technical solution design
Salesforce platform configuration
Einstein AI integration
Data Cloud integration
Nice-to-have
Interdisciplinary team collaboration
Proactive sales support
Continuous professional development
Community engagement
Key Requirements
Multiple years of Salesforce implementation experience
Degree in (Business) Informatics or comparable technical qualification
Deep knowledge in CRM processes or Marketing Automation