Configuration Management Specialist

Office of Management and Enterprise Services

Oklahoma City, OK, US
Not specified; based on education + experience; ge...
Servicenow platform experience
Cmdb maintenance and governance
Application portfolio management
This role supports IT Enterprise Governance by maintaining core functions across the Configuration Management Database, Application Portfolio Management, and Software Asset Management domains

Job Summary

  • This role supports IT Enterprise Governance by maintaining core functions across the Configuration Management Database, Application Portfolio Management, and Software Asset Management domains.
  • The position requires daily operational maintenance within ServiceNow to ensure data accuracy, consistency, and alignment with established governance standards.
  • Candidates will collaborate with cross-functional teams including Technical Owners and Vendor partners to drive data quality and advance best practices for software asset management.

Matching Summary

This role supports IT Enterprise Governance by maintaining core functions across the Configuration Management Database, Application Portfolio Management, and Software Asset Management domains.

Salary

Not specified; Based on education and experience; Generous benefit allowance included

Skills & Requirements

Must-have

  • ServiceNow platform experience
  • CMDB maintenance and governance
  • Application Portfolio Management
  • Software Asset Management processes
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Data analysis for strategic decision making
  • ITSM framework knowledge
  • Reporting and dashboard creation skills
  • Process improvement initiatives
  • Audit and attestation cycle participation

Key Requirements

  • One to two years of professional experience in large IT enterprise
  • Familiarity with configuration management principles and CI relationships
  • Understanding of IT Service Management frameworks and processes

Work Rights

Current active State of Oklahoma employees must apply internally; External candidates status not specified

Tailored Resume

Cover Letter