Manager, Client Success (csm)

Worldpay (FIS)

Not specified; not specified; competitive salary +...
Not specified
8-12 years customer success experience
Financial technology industry knowledge
Enterprise client relationship management
The job posting is for a Manager, Client Success at FIS, which seeks a candidate to manage key client accounts while leading a team of Client Success Managers. The ideal candidate should have extensive experience in customer success within the fintech industry, along with strong leadership and strategic skills

Job Summary

  • The role involves directly managing a portfolio of strategic accounts while leading and developing a team of Client Success Managers.
  • Candidates must possess proven experience in financial technology services with the ability to drive measurable ROI through product adoption.
  • The position offers opportunities to shape the future of fintech with always-on learning and development within a collaborative work environment.

Matching Summary

Match Score: 85

The job posting is for a Manager, Client Success at FIS, which seeks a candidate to manage key client accounts while leading a team of Client Success Managers. The ideal candidate should have extensive experience in customer success within the fintech industry, along with strong leadership and strategic skills.

Salary

Not specified; Not specified; Competitive salary and benefits

Skills & Requirements

Must-have

  • 8-12 years customer success experience
  • Financial technology industry knowledge
  • Enterprise client relationship management
  • People management and team leadership
  • CRM tools and client health metrics

Nice-to-have

  • MBA or advanced degree preferred
  • Strong commercial acumen
  • Data-driven mindset
  • Executive-level communication skills
  • Strategic advisor capability

Key Requirements

  • Bachelor's degree required
  • 8-12+ years of relevant experience
  • Prior people-management experience
  • Knowledge of fintech market trends

Work Rights

Not specified

Tailored Resume

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