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Westpac is seeking a Customer Service Representative for their Northwest Branch in New Zealand. The role involves assisting customers with various banking needs, requiring strong problem-solving skills and experience in customer service, preferably in the banking sector.
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Job Summary
As a Customer Service Representative, you will be the first point of contact for customers helping them navigate life's financial moments.
You will work in a fast-paced environment solving problems ranging from online banking hiccups to card disputes and regulatory queries.
The role offers 4 weeks standard holiday plus 5 additional days of wellbeing leave along with career growth opportunities.
Matching Summary
Match Score: 75
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Westpac is seeking a Customer Service Representative for their Northwest Branch in New Zealand. The role involves assisting customers with various banking needs, requiring strong problem-solving skills and experience in customer service, preferably in the banking sector.
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Skills & Requirements
Must-have
2 years customer service experience
Understanding of financial services compliance
Ability to juggle multiple priorities
Nice-to-have
Comfort with digital platforms
Tertiary qualification in Business or Finance
Knack for solving problems under pressure
Key Requirements
At least 2 years' experience in customer service and administration
Preferred tertiary qualification in Business or Finance