Claims Advisor

EML

Parramatta, AU
Fully remote
Inbound and outbound calls
Claim administration duties
Assist worker and employer with claim process
EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey.
  • As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey.

Skills & Requirements

Must-have

  • Inbound and outbound calls
  • Claim administration duties
  • Assist worker and employer with claim process
  • Case management for return to work
  • Manage telephone enquiries
  • Recording and maintaining accurate records

Nice-to-have

  • High level of empathy
  • Passionate about customer service
  • Solution focused mindset
  • Embrace change with confidence
  • Enjoy learning and growing

Key Requirements

  • Proficient use of Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter