Virtual - Senior Customer Account Manager Representative

The Comcast Nbcuniversal Foundation Inc

Remote
Base: $18.59; bonus/equity: potential for signific...
**
Retain and grow existing customer base
Drive increased sales and revenue
Enhance customer satisfaction
** Comcast Business is seeking a Senior Customer Account Manager Representative to support and grow their existing customer base through enhanced sales efforts and customer satisfaction. The role requires sales experience, proficiency in various Microsoft tools, and a focus on retaining and expanding business accounts primarily via telephone interactions. **

Job Summary

  • Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base.
  • Act as a business partner to existing customers, with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution.
  • Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in.

Matching Summary

Match Score: 75

** Comcast Business is seeking a Senior Customer Account Manager Representative to support and grow their existing customer base through enhanced sales efforts and customer satisfaction. The role requires sales experience, proficiency in various Microsoft tools, and a focus on retaining and expanding business accounts primarily via telephone interactions. **

Salary

Base: $18.59; Bonus/Equity: Potential for significant upside above targeted earnings; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Retain and grow existing customer base
  • Drive increased sales and revenue
  • Enhance customer satisfaction
  • Solution-based selling
  • Mid-market segment focus

Nice-to-have

  • Business partner to existing customers
  • Regular contact and problem resolution
  • Digital interaction with SMB customers
  • Support new product adoption

Key Requirements

  • Sales experience required
  • 2-5 Years relevant work experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter