Customer Service Intermediate Analyst

Publix Serving (Civica)

Multiple Locations
Base: $79,320.00 - $110,680.00; bonus/equity: not ...
Customer issue resolution
Client relationship management
Process improvement advocacy
The Customer Service Intermediate Analyst is responsible for providing clients with resolutions and support. This role involves managing high-profile client portfolios and ensuring timely issue resolution. The position requires fluency in English and Japanese, along with strong communication skills

Job Summary

  • The Customer Service Intermediate Analyst is responsible for providing clients with resolutions and support. This role involves managing high-profile client portfolios and ensuring timely issue resolution. The position requires fluency in English and Japanese, along with strong communication skills.

Matching Summary

The Customer Service Intermediate Analyst is responsible for providing clients with resolutions and support. This role involves managing high-profile client portfolios and ensuring timely issue resolution. The position requires fluency in English and Japanese, along with strong communication skills.

Salary

Base: $79,320.00 - $110,680.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer issue resolution
  • Client relationship management
  • Process improvement advocacy

Nice-to-have

  • Project management skills
  • Analytical skills
  • Team coaching experience

Key Requirements

  • 2-5 years of customer service experience
  • Fluency in English and Japanese
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter