Consultant, Business Delivery - Business Insurance Operations Knowledge Management

Travelers Insurance

Base: $77,600.00 - $128,000.00; bonus/equity: perf...
3+ years related experience
Property and casualty industry experience
Ai prompting and content workflow proficiency
This role offers a unique opportunity to preserve and evolve critical institutional knowledge across Business Insurance Operations while shaping the future of Knowledge Management through AI-assisted content workflows

Job Summary

  • This role offers a unique opportunity to preserve and evolve critical institutional knowledge across Business Insurance Operations while shaping the future of Knowledge Management through AI-assisted content workflows.
  • The successful candidate will advance content governance practices, apply AI prompting skills, and steward the knowledge base to ensure accuracy and organizational alignment.
  • Travelers provides comprehensive benefits including dollar-for-dollar 401(k) matching up to 5%, a fully funded pension plan, and a minimum of 20 days of paid time off annually.

Matching Summary

This role offers a unique opportunity to preserve and evolve critical institutional knowledge across Business Insurance Operations while shaping the future of Knowledge Management through AI-assisted content workflows.

Salary

Base: $77,600.00 - $128,000.00; Bonus/Equity: Performance-based cash incentive awards eligible; Benefits: Comprehensive health, 401(k) match, pension, PTO, wellness program

Skills & Requirements

Must-have

  • 3+ years related experience
  • Property and Casualty industry experience
  • AI prompting and content workflow proficiency
  • Information architecture principles application
  • Strong written communication skills

Nice-to-have

  • Strategy development exposure
  • Project management background
  • Software delivery experience
  • Analytical problem-solving skills
  • Stakeholder relationship management

Key Requirements

  • 3+ years of related experience
  • Experience within Property and Casualty industry
  • Proficiency in AI prompting tools
  • Ability to structure and govern knowledge bases

Work Rights

Not specified

Tailored Resume

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