Receptionist

Capita

Birmingham, United Kingdom
Base: £26,227.50 annual salary; bonus/equity: not ...
Customer service experience
It literate with ms teams and crm
Conflict resolution skills
Venue Receptionists play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff

Job Summary

  • Venue Receptionists play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff.
  • The role offers a £26,227.50 annual salary, 25 days’ holiday rising to 27, and a range of benefits including pension, life assurance, paid parental leave, and access to wellbeing resources.
  • Capita is committed to an inclusive and diverse workforce and provides an equal opportunity and Disability Confident recruitment process.

Matching Summary

Venue Receptionists play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff.

Salary

Base: £26,227.50 annual salary; Bonus/Equity: Not specified; Benefits: 25 days holiday rising to 27, pension, life assurance, paid parental leave, cycle2work scheme, voluntary benefits, wellbeing app access

Skills & Requirements

Must-have

  • Customer service experience
  • IT literate with MS Teams and CRM
  • Conflict resolution skills
  • Appointment management
  • Venue security procedures
  • Data entry and documentation

Nice-to-have

  • Good planning and organisational skills
  • Friendly and approachable disposition
  • Knowledge of local transport routes
  • Ability to work without supervision
  • Excellent time management
  • Professional communication skills

Key Requirements

  • Experience as a receptionist
  • Customer facing experience
  • Ability to attend training and development
  • Good communication skills
  • Punctual and reliable
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter