Front Office Assistant

Amplifon

Scottsdale, AZ, United States
Base: $18.00ph; bonus/equity: monthly bonus opport...
On-site
2+ years administrative experience
2+ years direct customer support role
Appointment setting and database management
Miracle-Ear, part of Amplifon, is seeking a Front Office Assistant to enhance customer experience and support store operations in Scottsdale, AZ. The role emphasizes customer service, appointment management, and administrative tasks within a healthcare setting, while promoting a purpose-driven mission to improve the lives of those with hearing loss

Job Summary

  • The role involves managing the customer journey by setting appointment expectations and delivering a quality customer experience throughout.
  • Employees will support store administration by monitoring inventory, assisting with billing, and ensuring data accuracy for protected healthcare information.
  • The company offers a competitive compensation package including $18.00/hour, monthly bonuses, health insurance, and a 401K with employer match.

Matching Summary

Match Score: 85

Miracle-Ear, part of Amplifon, is seeking a Front Office Assistant to enhance customer experience and support store operations in Scottsdale, AZ. The role emphasizes customer service, appointment management, and administrative tasks within a healthcare setting, while promoting a purpose-driven mission to improve the lives of those with hearing loss.

Salary

Base: $18.00/hour; Bonus/Equity: Monthly bonus opportunity; Benefits: Health Insurance, Dental, Vision, Life, HSA, 401K with match, PTO

Skills & Requirements

Must-have

  • 2+ years administrative experience
  • 2+ years direct customer support role
  • Appointment setting and database management
  • Comfortable handling inbound and outbound calls
  • Proficient in Microsoft Office and Windows

Nice-to-have

  • Experience working in a healthcare setting
  • Motivated to help drive sales goals
  • Passionate about making a difference every day

Key Requirements

  • High school diploma or equivalent
  • 2+ years of administrative experience
  • 2+ years in direct customer support
  • 2+ years experience with appointment setting

Work Rights

Not specified

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