Customer Success Operations Analyst | Contract

Backblaze

Remote
**
Python, sql, and tableau proficiency
Design and operationalize expansion intelligence
Build and enable role
** Backblaze is seeking a Customer Success Operations Analyst to develop and implement a scalable expansion intelligence system. The role demands advanced technical skills in SQL, Python, and Tableau, focusing on hands-on data modeling and automation to enhance customer growth analytics. **

Job Summary

  • Backblaze is seeking a Customer Success Operations Analyst Contractor to design and operationalize a scalable expansion intelligence engine.
  • This is a hands-on build engagement requiring deep technical execution across data extraction, modeling, automation, and BI architecture.
  • By the end of 12 weeks, Backblaze will have a durable, scalable growth intelligence system that internal teams can own — not a slide deck.

Matching Summary

Match Score: 75

** Backblaze is seeking a Customer Success Operations Analyst to develop and implement a scalable expansion intelligence system. The role demands advanced technical skills in SQL, Python, and Tableau, focusing on hands-on data modeling and automation to enhance customer growth analytics. **

Skills & Requirements

Must-have

  • Python, SQL, and Tableau proficiency
  • design and operationalize expansion intelligence
  • build and enable role
  • data extraction, modeling, automation, BI architecture
  • unified post-sales data model
  • automated expansion signal scoring
  • usage forecasting models
  • Tableau dashboards powered by SQL

Nice-to-have

  • customer growth intelligence
  • hands-on build engagement
  • productionize insights
  • drive post-sales growth
  • actionable insights

Key Requirements

  • 6–10+ years in Customer Success Analytics, Revenue Analytics, or Growth Intelligence roles
  • Advanced SQL proficiency
  • Strong Python proficiency
  • Advanced Tableau development
  • Experience querying data warehouses
  • Deep Salesforce object model familiarity
  • Experience integrating product usage, CRM, and support data
  • Prior work building forecasting or scoring models

Work Rights

Not specified

Tailored Resume

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