Customer Service Representative

Destination Pet

Winston Salem, NC, United States
Base: $13–$14.00ph doe; bonus/equity: tips; benefi...
On-site
Fluent in human and hound
Juggle phones and customers
Welcoming pet parents and vips
Destination Pet is seeking a Customer Service Representative in Winston Salem, NC, who is passionate about pets and excels in customer interactions. The ideal candidate should have previous customer service experience and be comfortable managing multiple tasks in a busy environment

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • You’ll be on your feet often, must be able to lift 40 lbs, and availability on evenings, weekends, and holidays is required.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative in Winston Salem, NC, who is passionate about pets and excels in customer interactions. The ideal candidate should have previous customer service experience and be comfortable managing multiple tasks in a busy environment.

Salary

Base: $13–$14.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggle phones and customers
  • welcoming pet parents and VIPs
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • elevate the love and lives of pet families
  • community that lives to elevate
  • make pets feel at home

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter