Gerente De Servicios - Mercedes Benz Neuquén, Neuquen, Argentina Oficios Y Otros / Servicios No Especificado Presencial Nuevo Hace 1 Día No Especificado Presencial Nuevo Hace 1 Día

Taraborelli

Neuquén, Argentina
On-site
4+ years in automotive service roles
Experience with xentry diagnostic systems
Knowledge of star dealer audits
Taraborelli is seeking a Service Manager for their Mercedes Benz dealership in Neuquén, Argentina. The role requires overseeing technical and operational aspects of the service department, ensuring compliance with Mercedes-Benz standards, and managing a multidisciplinary team to optimize customer satisfaction and service efficiency

Job Summary

  • The role involves supervising the entire maintenance and repair workshop while ensuring strict adherence to Mercedes-Benz technical standards.
  • Key performance indicators include optimizing sold hours versus available hours, achieving first-time fix rates, and maintaining high NPS scores.
  • The successful candidate will lead a multidisciplinary team of mechanics and technicians, managing their career plans and technical certifications.

Matching Summary

Match Score: 85

Taraborelli is seeking a Service Manager for their Mercedes Benz dealership in Neuquén, Argentina. The role requires overseeing technical and operational aspects of the service department, ensuring compliance with Mercedes-Benz standards, and managing a multidisciplinary team to optimize customer satisfaction and service efficiency.

Skills & Requirements

Must-have

  • 4+ years in automotive service roles
  • Experience with XENTRY diagnostic systems
  • Knowledge of Star Dealer audits
  • Leadership of large multidisciplinary teams
  • Management of warranty claims

Nice-to-have

  • Strong emotional intelligence
  • Negotiation skills with corporate clients
  • Ability to work under pressure
  • High tolerance for frustration
  • Strategic account development

Key Requirements

  • Minimum 4 years experience in similar positions
  • Degree in Mechanical or Industrial Engineering
  • Experience in premium vehicle dealerships
  • Proficiency with workshop management tools

Work Rights

Not specified

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