Customer Service Representative

GFL Environmental

Peoria, US
$17ph; not specified; competitive medical, dental,...
Customer service call center experience
Microsoft outlook, word, excel proficiency
Data entry skills
The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner

Job Summary

  • The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner.
  • Key responsibilities include providing excellent customer service, answering and making customer calls, resolving customer concerns, tracking customer information, processing payments, and generating work orders.
  • Benefits include 15 days of paid time off, competitive medical, dental, and vision plans, Health Savings Account with employer match, Paid Parental Leave, and 401(k) with an employer match.

Matching Summary

The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner.

Salary

$17/hour; Not specified; Competitive medical, dental, and vision plan options

Skills & Requirements

Must-have

  • Customer service call center experience
  • Microsoft Outlook, Word, Excel proficiency
  • Data entry skills
  • Problem solving ability
  • Communicate effectively verbally and in writing

Nice-to-have

  • Positive attitude and professional demeanor
  • Cooperation and employee partnership
  • Neat and orderly work area

Key Requirements

  • High School Diploma or GED
  • 1-2 years customer service call center experience
  • Valid work authorization in the country where the job is located

Work Rights

Valid work authorization required

Tailored Resume

Cover Letter