Joining AdventHealth is about being part of something bigger, belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit
Job Summary
Joining AdventHealth is about being part of something bigger, belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.
AdventHealth offers benefits from Day One, including Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance, Paid Time Off, and a 403-B Retirement Plan.
This role involves resolving consumer inquiries accurately and promptly, adhering to established workflows, and assessing department schedules to maximize resource utilization.
Matching Summary
Joining AdventHealth is about being part of something bigger, belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.
Salary
Pay: $19.00; Not specified; Not specified
Skills & Requirements
Must-have
Resolve consumer inquiries
Adhere to workflows and scripting
Assess department schedules
Initiate insurance eligibility
Document all interactions thoroughly
Achieve department performance objectives
Nice-to-have
Promote and provide excellent customer service
Maintain high energy and positive attitude
Adapt quickly to change
Build trust and respect
Continuous learning and improvement
Key Requirements
1+ year call center or customer service experience