Field Service Engineer Team Leader

General Motors Australia & New Zealand

Remote
Base: $86,400 - $137,900; bonus/equity: incentive ...
Fully remote
Personnel management and training
Achieve performance goals
Analyze fse operations data
The Team Leader of the GM Field Service Engineers (FSEs) oversees the team, focusing on personnel management, training, and daily operations to ensure optimal performance

Job Summary

  • The Team Leader of the GM Field Service Engineers (FSEs) oversees the team, focusing on personnel management, training, and daily operations to ensure optimal performance.
  • Achieve performance goals through CAP objective development and employee reviews, and provide monthly performance updates via the FSE Dashboard.
  • GM offers a variety of health and wellbeing benefit programs, including medical, dental, vision, retirement savings plan, and more.

Matching Summary

The Team Leader of the GM Field Service Engineers (FSEs) oversees the team, focusing on personnel management, training, and daily operations to ensure optimal performance.

Salary

Base: $86,400 - $137,900; Bonus/Equity: Incentive pay program; Benefits: Health and wellbeing benefits

Skills & Requirements

Must-have

  • Personnel management and training
  • Achieve performance goals
  • Analyze FSE operations data
  • Resolve complex service cases
  • Foster relationships with management
  • Manage expense reports and tools

Nice-to-have

  • Drive meaningful change
  • Foster inclusion and belonging
  • Focus on well-being at work and home

Key Requirements

  • Proven leadership experience
  • 5+ years automotive service experience
  • Proficient in MS Office
  • Manage and resolve issues promptly
  • Maintain high customer satisfaction
  • Create and deliver specialized training
  • Work autonomously
  • Legally operate a motor vehicle

Work Rights

Not specified

Tailored Resume

Cover Letter