Production Support, 1-year renewable contract - Banking

EVOLUTION RECRUITMENT SOLUTIONS PTE. LTD.

Singapore, Singapore
Not specified
Deliver high-quality production support
Oversee application availability and incidents
Resolve incidents within sla framework
The job posting is for a 1-year renewable contract position in Production Support at Evolution Recruitment Solutions Pte. Ltd. in Singapore, focusing on delivering high-quality support for banking applications. The role involves incident management, troubleshooting, and service improvement, requiring strong technical and communication skills

Job Summary

  • This role delivers high-quality production support for cross-functional applications serving UOB Wholesale Banking stakeholders.
  • The incumbent is responsible for overseeing application availability, incident management, problem management, and system capacity.
  • Candidates must be willing to provide on-call support according to the team roster and coordinate communications during major incidents.

Matching Summary

Match Score: 75

The job posting is for a 1-year renewable contract position in Production Support at Evolution Recruitment Solutions Pte. Ltd. in Singapore, focusing on delivering high-quality support for banking applications. The role involves incident management, troubleshooting, and service improvement, requiring strong technical and communication skills.

Skills & Requirements

Must-have

  • Deliver high-quality production support
  • Oversee application availability and incidents
  • Resolve incidents within SLA framework
  • Coordinate incident communications for major issues
  • Provide on-call support according to roster

Nice-to-have

  • Drive continuous improvement through automation
  • Translate complex technical issues for business users
  • Promote strong knowledge management practices
  • Collaborate with Level 1 and Level 3 teams

Key Requirements

  • Visa sponsorship not available
  • Experience in banking production support
  • Ability to work within SLA severity frameworks

Work Rights

Visa sponsorship not available

Tailored Resume

Cover Letter