Sr Business Process Analyst - Knowledge Management And Ai

Workday

Not specified; not specified; not specified
Fully remote
8+ years business process analyst experience
Knowledge management system expertise
Process mapping and documentation skills
This role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools

Job Summary

  • This role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
  • The company is a Fortune 500 leading AI platform committed to integrity, empathy, and shared enthusiasm while shaping the future of work.
  • Candidates will collaborate with technical and product teams to ensure seamless integration of knowledge management systems and refine AI performance.

Matching Summary

This role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 8+ years Business Process Analyst experience
  • Knowledge Management System expertise
  • Process mapping and documentation skills
  • SQL and data visualization proficiency
  • Lean Six Sigma methodology application

Nice-to-have

  • AI chatbot and virtual assistant knowledge
  • KCS certification preferred
  • Adaptability in high-growth environment
  • Experience with Tableau and pivot tables
  • Collaboration with cross-functional teams

Key Requirements

  • Bachelor's degree in related field or equivalent experience
  • 5+ years in knowledge management tools and KCS methodologies
  • 2+ years experience with SQL and data visualization tools
  • Demonstrated experience in process mapping and improvement methodologies
  • Experience with AI chatbot/automated systems

Work Rights

Not specified

Tailored Resume

Cover Letter